We offer a 100% money back guarantee for orders.
You have 30 calendar days to return your tiles if they are unused and in their original delivered condition for any reason.
If you change your mind, you will be responsible for the cost to deliver your order back to us.
If your order is deemed faulty, then you will not be responsible for any costs associated with returning your order.
If you have any questions please visit or call your local National Tiles store, submit an online enquiry or call 1300 733 000 between 9 AM to 5 PM AEST on business days